Return Policy

All items are handmade with lots of care and attention. Please allow small imperfections due to the nature of handmade work.
ATTENTION: Light intensity through paper lampshades may vary depending on paper colours.
Colours may appear slightly different in photos and on different screens.

We gladly accept exchanges and cancellations.
Contact us within 14 days of delivery and ship items back within 30 days of delivery. The item must be sent in new, unused condition and in its original package. This shipping charges are the responsibility of the sender.
Request a cancellation before item is shipped.

If your item arrives broken or damaged and you wish to replace it, please notify us first within 14 days of receipt. A replacement will be made once the item is returned. The item must be placed in relevant packaging to safeguard its return, and it is the buyer's responsibility to pay for the return shipping costs. The shipping back to you will be at our expense.

No returns accepted, unless the item you receive is not as advertised. If for some reason you are unhappy with your purchase, please contact us.
There is no refund for items not received due to incorrect address.